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Privacy Policy and User Agreement

At zenwear.com.ua, we prioritize data security and confidentiality very much because we know it is the highest priority for critical consumers shopping online. At the same time, we would like to give you the best possible experience when using our websites. Therefore, we collect some information that we use when you shop at us or visit our site.

It may be information about which pages you visit and what features you make use of. Below you can read more about the types of information we collect, what we use them for, and what rights you have as a consumer as a result of the EU’s General Data Protection Regulation of 2018.

WHAT TYPES OF INFORMATION DOES ZEN WEAR COLLECT?

Name, address, phone number, e-mail address and other information you may provide when setting up your profile and using our service. Information on the purchase and delivery of goods and services, including the types of product you purchase along with your purchasing history. 

Information sent from your device when using ZEN WEAR websites or other affiliated websites. This may include your device ID, device type, browser type, length of session you've had on our site, your location, referral URLs, electronic addresses (e.g., IP and MAC address), terminal equipment- and connection information, preferences and information regarding your use of ZEN WEAR's pages. This personal information is also collected through cookies, tracking urls, beacons, etc.

WHAT DOES ZENWEAR.COM.UA USE YOUR INFORMATION FOR?

When you place an order with ZEN WEAR  or sign up for our Recommendations and newsletter, you transfer personal data to us that we are taking good care of. As you move around our site, we also use cookies to track your activity on our site and on other third-party sites. Below, you can read more about the personal data we collect, how we use your personal data and what we use your personal data for.

1. Processing and forwarding of orders.

ZENWEAR.COM.UA collects personal information in connection with purchases in order to process and forward your orders. Your personal information will be disclosed to the external partners that we use in connection with the processing and shipment of your order. Finally, your information may be used in investigating suspected fraud. When you submit your personal information, you agree that your information is transferred to other countries on their terms.

In order for us to deliver goods to you, we need your name, your address and your phone number if you want delivery information by text message.

We also collect your e-mail address so that we can send you an order confirmation by email and inform you when your order has been shipped. Likewise, your submitted personal information will be used if you wish to return the items you have purchased from us.

2. Marketing through email and via external partners.

We only use your personal information for marketing purposes if we have your consent to contact you with recommendations and bargains, trends in time and other useful information that we believe will be relevant to you. If you have purchased from us before, we will also use your purchase history to tailor content that can enhance your user experience on the site further.

If you are subscribed to receive our newsletter, ZENWEAR.COM.UA can disclose and receive customer and member information and information about your purchase for the purpose of improving the shopping experience of ZENWEAR.COM.UA customers and to improve and target the marketing we send to you.

ZENWEAR handles personal data for marketing purposes in accordance with applicable law, including the requirement to obtain consent prior to the dispatch of electronic marketing and the use of personal data to make relevant, targeted marketing at third party platforms such as, but not necessarily limited to, Facebook and Google. We only use your personal data in this context if you have consented that we may use your purchase history for segmented marketing in accordance with the Privacy Policy you’re currently reading and have checked off the box in the check out flow giving recommendations and offers.


If you regret giving us your consent and wish to remove our consent to appear in our database of email addresses, we are allowed to use for marketing with external partners, you can do it at any time. Contact our customer service by telephone or e-mail.

If you wish to cancel your marketing authorization by e-mail, you can also unsubscribe from our newsletter.

3. Marketing through cookies on our site and on third-party websites

ZENWEAR.COM.UA uses cookies to provide you with the best possible experience when you visit our website, including for continuous improvements to the user experience on the site, based on user behavior.

  • Google Analytics
  • Facebook

If you go from ZENWEAR`s websites to a third party website, please be aware that new cookies may be added to which ZENWEAR.COM.UA has no influence on. Here you have to make sure you familiarize yourself with the given website's cookie policy.

If you do not want us to put cookies on your computer, you must turn off cookies in your browser. However, you should be aware that in that case there may be services and features that you can not use because they require cookies to remember the choices you make.